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Path: Support > Jabra Support Home




1. Bluetooth Headset Compatibility
Compatibility List for all mono and stereo models
BT800 Compatibility List
BT620s Compatibility List
Links to a web site tracking Phones supporting Bluetooth Stereo Headsets (E.g., BT620s)
BT250v Compatibility List
BT500 Compatibility List
BT150 Compatibility List
BT160 Compatibility List
BT330 Compatibility List
BT350 Compatibility List
FS258 Compatibility List
JX10 Compatibility List
BT500v Compatibility List
BT320s Compatibility List

2. Product FAQ's
BT8040 Problem when pairing with Nokia Phones (play music by itself)
General FAQ's
BT620 FAQ's

3. Warranty Information

4. Pairing Instructions
Check out the brand new Jabra's Pairing Simulator and Explanations in Thai
Turn on pairing modes by model
Pairing with Apple iPhone
Pairing with Motorola E6
Pairing with Symbian Phones
Pairing with Pocket PC (without Bluetooth manager)
Pairing with Pocket PC (with Bluetooth manager)
Pairing with Smartphone
Pairing with Notebooks

5. Software Upgrade
BT620s: Software Upgrade (Click here for English Instructions and Thai Instructions)
Improved connectivity to Jabra A320s
A2DP reconnect fix for some new models of phones.
Motorola Q and LG8500 streaming improvements
Improvement on pairing second device
Prevent disconnect when suspending A2DP

BT320s: Software Upgrade (Click here for English Instructions and Thai Instructions)
Fixes the reconnection problem with LG and Motorola phones
Improved echo control for better audio quality
Improved the DSP algorithm to fix the static/buzz experienced sometimes when streaming music from a BT stereo phone

BT800: Software Upgrade (Click here for Eng Instructions and Thai Instructions)
Reducing Delay

6. How to claim (for dealers)
Claim Instructions
Claim Form



Questions and Inquiries

If you have any technical questions, please feel free to contact our technical support helpdesk at:

Our service center provides after sales service for all our products, helpdesk support, general inquiries, and sales of accessories.

Helpdesk:+66-2-615-4188
Inquiries:+66-2-615-4551-3
E-mail:info@rtbtechnology.com

Click here for our service center map.



Warranty Information

All Jabra units come with 1 year limited warranty.
Jabra accessories come with 6 month limited warranty.


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